Refund and Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand your rights and options.

1. Returns

We accept returns within [14 days ] of receiving your order. To be eligible for a return:

The item must be unused and in the same condition you received it.
It must be in the original packaging.
Proof of purchase (receipt or order number) is required.

Please note that certain types of items are non-returnable, such as:

Perishable goods (e.g., food, flowers, makeup)
Personalized or custom-made items
Digital products or downloadable software
Sale or clearance items (unless defective)

2. Refunds

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5–10] business days.
If rejected (e.g., due to item being used or damaged), we will contact you to discuss next steps.

Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item).

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please email us at hello@trendyzone.net

with details of the issue.

4. How to Return an Item

To initiate a return, please contact our customer support at hello@trendyzone.net

We’ll provide return instructions and shipping address.

Please do not send your purchase back without first contacting us.

5. Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again.
Contact your credit card company—it may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at

hello@trendyzone.net

6. Contact Us

If you have any questions about our Refund and Return Policy, please reach out to us at:
📧 hello@trendyzone.net
📞 [0201023289533]